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International Patients Services

Traveling to the UAE for your care​

Our International Patients Services team understands and realizes the challenge to navigate healthcare when away from your home country and are fully committed to guiding you and your family through the entire patient journey combined with the amazing hospitality Abu Dhabi offers.

Comprehensive and personalized coordination services

From your first contact with Healthpoint, to your return home, you will be assigned a personal ambassador to assist you on your health journey and achieve the best possible outcome through:

  • Planning your treatment, including cost estimation, payment facilitation and financial counseling
  • Scheduling your appointment
  • Planning your travel, including visa requirements
  • Coordinating with the medical team during referral, treatment and discharge
  • Coordinating your follow up appointments and after care services

On-demand patient concierge services

To make our patients and their families’ journey more comfortable and convenient, we offer on demand customizable concierge services to take burdensome arrangements off your plate and let you focus on your care. Our concierge services include but are not limited to:

  • Hotel Booking/Accommodation
  • Guidance on the process for submitting visa application
  • Airport Assistance
  • Concierge Medicine
  • Leisure, Tourism and Cultural Information
  • Transportation between Hotel and Hospital
  • Interpretation Services

Our Specialties & Centres of Excellence

Healthpoint features a wide range of medical and surgical specialties. Patients from all over the world come to us for our expertise in treating the most complex health needs in the following specialties:

  • Orthopedic Surgery
  • Weight Loss Surgery
  • Vascular Surgery
  • Plastic & Aesthetic Surgery
  • Physiotherapy & Rehabilitation

Learn more about our specialties and other services.

Patient Stories

  • Madhan’s inspiring story involving Robotic Hip Replacement Surgery

    Watch the inspiring story of Madhan and his successful robotic hip replacement surgery at #Healthpoint! Madhan traveled all the way from India to consult with Prof. Dr. Jon Conroy, Consultant Orthopedic Surgeon specializing in Hip and Knee procedures, who oversaw his treatment with exceptional expertise.

  • Joanna’s successful shoulder replacement surgery

    Watch the story of Joanna & her successful shoulder joint replacement surgery at #Healthpoint! Joanne traveled all the way from England to see Dr. Hassan Baydoun, Consultant Orthopedic Surgeon and Head of Department, who oversaw her shoulder treatment with great success.

    Request an Appointment​

    To request an appointment or inquire about a care plan please complete the online form and our International Patients Ambassador will give you a call back to assist you with your inquiry. You can also call us at 8006969 or +971 2 419 4866

    For More Queries

    If you have additional questions after completing the online patient inquiry form, you may call our toll free number on 8006969 (if inside the UAE) or +971 2 419 4866 (if outside the UAE) or email us at internationalpatients@m42.ae and one of our International Patients ambassadors will get in touch soon.